Privacy Policy

Last Updated: September 1, 2026

1. Introduction

This Privacy Policy explains how fell-flow collects, uses, and protects your personal information when you use our website and services.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Name and contact details when you submit enquiry forms
  • Email addresses for communication purposes
  • Service selection and project requirement details
  • Any additional information you choose to provide

3. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and service requests
  • Provide fuel analysis and consulting services
  • Communicate with you about our services
  • Improve our website and service offerings
  • Comply with legal obligations

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your data is stored securely and retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who assist in our business operations
  • When required by law or to protect our legal rights
  • With your explicit consent

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to processing of your personal information
  • Request restriction of processing
  • Data portability

7. Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about our cookie usage, please see our Cookies Policy.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

fell-flow
142 Caledonian Road
London N1 9RD
United Kingdom
Email: [email protected]